Frequently Asked Questions
Complete answers to all your questions about TRT, our medical process, safety, costs, and international patient support.
Frequently Asked Questions
Common questions about TRT, our medical process, and how we support international patients.
Quick Answers
What happens immediately after I book the TRT Starter Test?
After booking:
(1) You receive confirmation and instructions for your blood test location (Pattaya, Bangkok, Phuket, or local lab for international patients).
(2) You complete your blood test at the scheduled time.
(3) Results are processed within 48 hours.
(4) Dr. Kenika reviews your results and contacts you with her medical assessment and next steps.
(5) If medically appropriate, she designs your personalized treatment protocol. If not appropriate, she explains her clinical reasoning.
You are never charged for treatment until Dr. Kenika confirms medical eligibility
Who reviews my blood test results and makes medical decisions?
Dr. Kenika Norrachtedcha, MD (Thai medical license #72509), personally reviews all blood test results and makes every medical decision.
You are not treated by a location or clinic — you are treated by a centralized, doctor-led medical system. Dr. Kenika ensures consistent, personalized medical oversight from start to finish, regardless of whether you access care in Pattaya, Bangkok, Phuket, or internationally.
Is TRT safe? What about side effects?
TRT is safe when properly supervised by a qualified physician. Dr. Kenika monitors your health closely with regular blood work to ensure safety and prevent complications. Potential side effects are managed through personalized dosing and ongoing clinical assessment.
How much does TRT cost?
We offer transparent pricing: TRT Starter Test (3,490 THB), Thailand-Based Program (6,900 THB/month), and International Program (74,400 THB/year). All prices include Dr. Kenika's personal medical supervision and ongoing clinical care. Contact us for a personalized assessment based on your specific needs.
Can I start remotely or do I need to travel to Thailand?
You have two options: Online Consultation (video-based, remote treatment) or Thailand Medical Hub (in-person assessment in Pattaya, Bangkok, or Phuket). Both pathways provide the same physician-led medical care under Dr. Kenika's supervision. Your doctor remains consistent regardless of location.
How much does the TRT Starter Test cost?
TRT Starter Test: 3,490 THB
(Includes blood draw + physician evaluation by Dr. Kenika.)
More Information
1. Medical & Safety
Is TRT safe? What about side effects?
TRT is safe when properly supervised by a qualified physician. Dr. Kenika monitors your health closely with regular blood work to ensure safety and prevent complications. Potential side effects are managed through personalized dosing and ongoing clinical assessment.
How often are follow-ups required?
Initial follow-ups are typically scheduled at 4-6 weeks, then every 3 months. International patients have remote consultations via video. Dr. Kenika reviews your blood work and adjusts your protocol based on test results and clinical response.
What blood tests are required?
The TRT Starter Test includes comprehensive hormone panels: testosterone, SHBG, LH, estradiol, CBC, albumin, and PSA. For international patients, these tests are completed locally and results are sent to us for physician review and analysis.
When will I see changes?
Timeline varies by individual. Some patients report improvements in energy and mood within 2-4 weeks. Significant changes in body composition typically develop over 8-12 weeks or longer. Dr. Kenika monitors progress with regular blood work and adjusts protocols as needed.
What if I’m not satisfied with my results?
Dr. Kenika continuously monitors your progress and adjusts your treatment protocol based on your response. If you are not seeing expected improvements after 8-12 weeks, Dr. Kenika will reassess your situation, review your blood work, and modify your treatment plan. We are committed to optimizing your outcomes. If you decide TRT is not right for you, you can discontinue treatment at any time. We do not offer refunds on the TRT Starter Test, but all ongoing treatment fees are applied toward your care.
2. Process & Care Model
How does your medical process work?
Our process begins with the TRT Starter Test—a comprehensive blood panel reviewed by Dr. Kenika. Based on test results and medical history, Dr. Kenika determines medical eligibility and designs a personalized treatment protocol. Ongoing supervision includes regular blood work and clinical adjustments.
Is this a real medicine system or just a clinic workaround?
This is a genuine, doctor-led medical system with centralized physician oversight. Dr. Kenika is a licensed MD with specialized training in hormone therapy and metabolic health. Every patient receives comprehensive blood testing, physician-led medical assessment, and ongoing clinical supervision—meeting international medical standards. We are not a telemedicine convenience service; we are a structured medical practice with clinical rigor.
Can I switch to a different doctor or clinic?
Your medical records are yours. If you wish to transfer your care to another provider, Dr. Kenika will provide your complete medical file and treatment history. However, our model is built around continuity of care with Dr. Kenika—this is what ensures consistent, personalized medical oversight. We believe this centralized approach provides superior outcomes compared to rotating between different doctors.
What if I’m not satisfied with my results?
Dr. Kenika continuously monitors your progress and adjusts your treatment protocol based on your response. If you are not seeing expected improvements after 8-12 weeks, Dr. Kenika will reassess your situation, review your blood work, and modify your treatment plan. We are committed to optimizing your outcomes. If you decide TRT is not right for you, you can discontinue treatment at any time. We do not offer refunds on the TRT Starter Test, but all ongoing treatment fees are applied toward your care.
3. International & Travel
How international follow-up works
International patients follow the same medical protocol as Thailand-based patients. Key differences:
(1) Remote physician supervision by Dr. Kenika via secure video calls.
(2) Follow-up blood tests at patient-selected accredited labs in your home country, results sent to Dr. Kenika for review.
(3) Medication supply: Dr. Kenika prescribes medication arranged for delivery to your home country through legal channels. Advance supply up to 12 months available if medically appropriate and legally permitted.
Can I travel while on TRT?
Yes. You can travel with your medication (keep it in original packaging). Dr. Kenika provides remote supervision worldwide. Ensure you have adequate medication for your trip and maintain your regular blood work schedule as directed by your physician.
What countries do you serve?
We serve patients worldwide including Germany, Switzerland, Austria, France, Netherlands, Norway, Sweden, USA, UK, Canada, Australia, and Singapore. If your country is not listed, contact us to discuss your specific situation.
Is TRT legal in my country?
TRT legality varies by country. In most Western countries (Germany, Switzerland, Austria, UK, USA, Canada, Australia), TRT is legal when prescribed by a licensed physician for medically diagnosed hypogonadism. Dr. Kenika works within international medical standards and can discuss your country's specific regulations. We recommend consulting your local healthcare provider about importing medication, as regulations differ by jurisdiction. Our role is to provide medical assessment and prescription; you are responsible for compliance with your local laws.
4. Trust, Privacy & Payments
How do I know Dr.Kenika is qualified?
Dr. Kenika Norrachtdedcha holds a Thai medical license (#72509) and has specialized training in endocrinology and hormone therapy. She is registered with Thailand's Medical Council and maintains continuing medical education in her specialty. Her qualifications meet international medical standards. You can verify her credentials through Thailand's Medical Council database. We also provide references from international patients upon request.
What bout privacy and confidentiality?
Your privacy is paramount. All medical records are kept strictly confidential and encrypted. Dr. Kenika does not share your information with third parties without your explicit consent. Communication is conducted through secure channels. Medication is delivered in discreet packaging. If you prefer additional privacy measures, discuss this with our team during your initial consultation.
What payment methods do you accept?
We accept all major payment methods: credit cards (Visa, Mastercard), bank transfers (international and domestic), and cryptocurrency (Bitcoin, Ethereum). Payment is processed securely through our Stripe integration. For international patients, we handle currency conversion automatically. Pricing is displayed in THB but can be paid in your local currency.